A2P 10DLC Messaging Program

SMS Messaging Program
& Consent Flow

This page explains how IronCollect collects consent from its business clients to send automated SMS payment reminders on their behalf, and what recipients can expect.

1. Who Sends the Messages

IronCollect (operated by CollectIQ LLC) is a B2B accounts receivable platform. When a business signs up for IronCollect, we send automated payment reminder SMS messages on that business's behalf to their existing customers with outstanding invoices.

IronCollect is the message originator — we write and send all messages. End customers of the IronCollect client receive messages referencing their outstanding invoice with the client's company name.

2. Who Receives the Messages

All message recipients are existing B2B customers of an IronCollect client. This means:

✓The recipient has an active or prior commercial relationship with the sending business
✓The recipient's contact information was provided directly to the business through their commercial relationship (purchase orders, invoices, contracts)
✓No consumer debt — IronCollect is for business-to-business invoices only

3. How Consent Is Collected (Opt-In Flow)

Before any messages are sent, every IronCollect account holder must complete a mandatory web-form attestation during onboarding. The exact consent flow is shown below:

📋 Onboarding Screen — Step: Upload Invoices & Confirm Authorization

I confirm authorization to contact these customers

I confirm that the customers listed above have an existing business relationship with my company and that I am authorized to contact them regarding outstanding invoices. I understand that IronCollect will send automated payment reminder messages (SMS, email, and/or phone calls) on my behalf, and that recipients may reply STOP to opt out of future messages.

↑ This checkbox is required before the "Activate Agent" button becomes enabled. The confirmation is logged with a timestamp and associated with the account's invoice upload record.

This consent record is permanently stored in IronCollect's database along with the account holder's identity, the date/time of attestation, and the invoice data set that was authorized for outreach. This serves as the documented opt-in consent record for all subsequent outreach to those customers.

4. Message Samples

All messages include the business name, invoice reference, and opt-out instructions.

Sample 1 — Initial Reminder

[Company Name] reminder: Invoice #[INV-002] for $[Amount] due [Date] is still outstanding. Please call us or visit [link] to resolve. Reply STOP to opt out.

Sample 2 — Follow-Up

Hi [Name], this is [Company Name] reaching out about invoice #[INV-001] for $[Amount], which is [X] days past due. Pay securely here: [link]. Reply STOP to opt out.

5. Program Details

Message Types

Invoice payment reminders, payment confirmation notices, account status updates

Message Frequency

Varies by account settings. Typically 2–6 messages per month per recipient.

Message & Data Rates

Message and data rates may apply.

Opt-Out (STOP)

Reply STOP at any time. Honored immediately. Number added to permanent DNC list.

Help

Reply HELP or email info@ironcollect.com

Carrier

IronCollect uses Twilio A2P 10DLC registered numbers

6. How to Opt Out

To stop receiving messages:

→Reply STOP to any message. You will immediately receive a confirmation and no further messages will be sent to your number.
→Email info@ironcollect.com with your phone number to request removal.

All STOP requests are honored immediately and permanently recorded in our do-not-contact list. Your number will not receive future messages from any IronCollect client.

7. Contact

Questions about this messaging program or to report an issue:
info@ironcollect.com
CollectIQ LLC (DBA IronCollect)
4 Hales Road #1, Westport, CT 06880

SMS Messaging Program& Consent Flow